OUR KNOWLEDGE BASE

SOLABS’ EQMS (Enterprise Quality Management Software) allows mid-size Life Science organizations to learn from experience, continuously improve and do more with less.
PRODUCTS

QM 10.0
EQMS to Close
Our SOLABS QM© Enterprise Quality Management Software is a Cloud-based software designed to assist clients close quality events and commitments of all sorts. Opening is the easy part. SOLABS truly differentiates itself from other EQMS by a demonstrated ability to assist clients to efficiently close.
Manage your documents, quality processes and training with confidence! SOLABS QM software is supported throughout its life cycle by an extensive Validation Package maintained by SOLABS.
SOLABS QM has been supporting Life Sciences clients through countless regulatory audits over the years.
Document Control and Audit Management are offered as part of our SOLABS QM Essentials package. Other add-ons can be deployed in multiple phases, to align with your priorities and preferred timelines.

QM APPS
Add-on Approach
We offer QM APPS for CAPA, Change Control, Deviation Reporting, Product Complaints, Laboratory Investigations and Training Management. This allows you to efficiently manage all quality processes in one single, integrated interface.
AVAILABLE INTERFACES
SOLABS QM supports OKTA and OneLogin as SSO providers.
A best-of-class interface with Office 365 to enable collaborative review on documents can be enabled at any point in time.
IMPLEMENTATION
Our Client Success group leads client implementation.
Project timelines range from 3.7 months for our record implementation to 8 months, depending on initial implementation scope and client needs. A detailed project plan is maintained by SOLABS throughout the implementation.
Our services include:
- Project Management
- Validation Support
- Configuration Support and Best Practices
- Automated Data Migration (when required)
- Training Workshops
TECH SUPPORT
Our clients benefit from unlimited technical support available during business hours and open for emergencies during out of business hours.
AGGREGATION
PRICING
PRICE MODEL
Our pricing model is designed to help clients grow into the software in multiple phases. Document Control and Audit Management is offered as SOLABS QM Essentials. Add-ons can be added on at any time e.g. Training Management, Change Control and CAPA. MORE INFORMATION
RETURN ON INVESTMENT (ROI)
Save time, improve operational efficiency, reduce risk of non-compliance and improve response time for quality processes. SOLABS QM is proven to save time for our clients. The calculated ROI is over 80% on average.
ABOUT US
WE ARE OBSESSED WITH DETAILS
Our clients circulate thousands of documents and forms for review and approval yearly. Because of this, even the smallest detail can make the difference between truly achieving time reductions and simply talking about it. We believe that integrating document control, training records and other quality processes under one umbrella is the key to improving operational efficiency.
We are a product of teamwork, with our clients, with our colleagues and partners. We would not exist without our clients; we respect them and have a constant desire to provide the best service for them.
CLIENT MAP
NKMax America, Inc.
Client since 2019
Bettera Virginia
Client since 2019
New Avon LLC
Client since 2007
Nutravail LLC
Client since 2019
Morton Grove Pharmaceuticals
Client since 2013
Eagle Pharmaceuticals
Client since 2014
Selecta Biosciences
Client since 2016
Albireo Pharma, Inc.
Client since 2018
Alphora Research, Inc.
Client since 2014
Bio Agri Mix
Client since 2014
Purdue Pharma, Inc.
Client since 2006
MatTek Corporation
Client since 2015
ANI Pharmaceuticals, Inc.
Client since 2012
UNITY Biotechnology
Client since 2019
Arcutis, Inc.
Client since 2019
Ironwood Pharmaceuticals
Client since 2015
Sunovion Pharmaceuticals, Inc.
Client since 2007
Theratechnologies, Inc.
Client since 2006
Azurity Pharmaceuticals, Inc.
Client since 2015
Innovaderm Research Inc.
Client since 2020
Trillium Health Care Products
Client since 2015
ABcann Medicinals, Inc.
Client since 2018
Pillar5 Pharma, Inc.
Client since 2009
Church and Dwight Canada
Client since 2016
Sterinova
Client since 2017
Vita Health Products Inc.
Client since 2004
Genvion Corporation
Client since 2017
Ropack Pharma Solutions
Client since 2008
Endoceutics, Inc.
Client since 2006
TREE CAMPAIGN
In collaboration with One TreePlanted*, Solabs plants a tree for every active QM10 user.
Type “Trees” in our Knowledge Base to learn more.
THOUGHT LEADERSHIP
CONTACT US
Would you like more information about our services?
SALES INQUIRY
Click the chat box icon in the lower right corner to speak directly with someone at SOLABS! Alternatively, fill out the following form and we will get back to you within 24 hours. Or pick-up the phone and reach out a member of our sales department.
CUSTOMER SUPPORT
We offer unlimited technical support during business hours. Authorized contacts can reach support via our support email or by phone.
1-877-322-1368 ext. 251
CUSTOMER SUPPORT SCHEDULE
Toll free number 1-877-322-1368 ext. 911
Schedule Mon-Fri 8:00 AM to 6:00 PM EST
United States, 945 Concord Street, Framingham, Massachusetts, 01701Canada, 777 Rue de la Commune O Suite 330, Montréal, Québec, H3C 1Y1

SOLABS QM (Validation Instance)
Secondary environment mostly used by Super-Users and training purposes.
SOLABS' EROOM
Validation package and related records, SUpport and project documentation.
KNOWLEDGE BASE
Logging in the Knowledge Base allows you to track your questions and conversation history.