PRODUCTS

QM10 solution by solabs

QM 10.0

SOLABS QM Essentials

Document Control made simple Document lifecycles: Create, review/approve, revise, and retire documents. All transactions are recorded with e-signatures and timestamps and stored in the Audit Trail.

Audits from start to finish From audit planning to audit preparation and all the way to audit closure, track and document your internal and external audits with the SOLABS QM10 Audit APP.

Intuitive Reporting Because trending and tracking are so critical to any quality management system, the SOLABS QM Essentials package includes advanced reporting capabilities. The reports and dashboards are available in formats that are easy to use, customizable and share the most common formats, whether it be Excel, PowerPoint, PDF, etc. with anyone within your organization.

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QM10 solution by solabs

QM 10.0

Training Management

Create, assign, schedule and monitor training in a few clicks. Leverage online assessments to validate your team’s learnings. The SOLABS QM Training section allows you to handle all aspects of training, store the related information in a secure, validated system, and easily view the state of compliance by employee, department, training assignment, etc.

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QM app solution by solabs

QM APPS

Additional Quality Processes

SOLABS QM is built to scale and grow with your organization. For a smoother and quicker initial implementation, you may start with SOLABS QM Essentials and Training Management for instance, and then implement QM APPs based on priorities.

Customers can purchase additional QM APPs at any time. Our QM APPs are additional quality processes that can be managed through QM10 - always through the same look and feel and functions.

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AVAILABLE INTERFACES

SOLABS QM supports Microsoft Azure AD and OneLogin as SSO providers.

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A best-of-class interface with Office 365 enables collaborative review on documents.

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WE ARE NOT IN A HURRY TO SELL; WE CAREFULLY SELECT OUR CLIENTS!

These are the traditional steps to purchase. We’re happy to support you at every step of the way.

AGGREGATION

 

PRICING

PRICE TRANSPARENCY

Our pricing model is designed to help clients grow into the software in multiple phases. Document Control and Audit Management are offered as part of SOLABS QM Essentials. Our Training section as well as additional quality processes can be implemented at any time.

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MORE INFORMATION

RETURN ON INVESTMENT (ROI)

In today's highly competitive environments nobody can afford to make the same mistakes over and over again. Organizations need to learn from experience and capture those learnings in real-time. SOLABS QM10 is built on 15 years of prior experience helping companies do exactly this.

Save time, improve operational efficiency, reduce risk of non-compliance and improve response time for quality processes. SOLABS QM10 is proven to save time for our clients. The calculated ROI is over 80% on average.

SOLABS has more than 5,000 users in a cloud environment and a client renewal rate of 97%. In 2020 across a sample of 20 clients: 145,518 individual training activities were recorded, 20,148 documents were set effective and QM10 allowed for over 6,000 document change controls to be closed.

More on the Total Cost of Ownership (TCO)…  

WHAT DO OUR CLIENTS SAY ABOUT QM10?

"SOLABS actually listens to what the customer needs, is in touch with us and is able to adapt their business plan to align with client needs. Lisa Jazon" Ironwood

IMPLEMENTATION

Our Client Success group leads client implementation.
Project timelines range from 3.7 months for our record implementation to 8 months, depending on initial implementation scope and client needs. A detailed project plan is maintained by SOLABS throughout the implementation.

Our services include:
- Project Management
- Validation support
- Configuration Support and Best Practices
- Automated Data Migration (when required)
- Training Workshops
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  Key roles and responsibilities that are recommended to ensure that SOLABS QM10 remains successful throughout its Life Cycle within your organization.

TECHNICAL SUPPORT & CLIENT SUCCESS ASSISTANCE (CSA)

Level I Support 
Unless otherwise agreed in writing by the parties, customers are responsible for providing Level I Support on the Software.  
SOLABS can assist and support clients with their internal support through CSA agreements.  
More details on Client Success Assistance available from SOLABS 
  
Level II Support  
Under its standard agreements, SOLABS provides unlimited Level II Support, namely the detection (off-site) by SOLABS of defects in the Software and providing additional explanations (email, telephone or on-site) to help the Customer use the software appropriately.  
More details 

KNOWLEDGE BASE

 

ABOUT US

WE ARE OBSESSED WITH DETAILS

Our clients circulate thousands of documents and forms for review and approval yearly. Because of this, even the smallest detail can make the difference between truly achieving time reductions and simply talking about it. We believe that integrating document control, training records and other quality processes under one umbrella is the key to improving operational efficiency.

We are a product of teamwork, with our clients, with our colleagues and partners. We would not exist without our clients; we respect them and have a constant desire to provide the best service for them.

CLIENT MAP

Nutravail LLC

Client since 2019

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New Avon LLC

Client since 2007

Eagle Pharmaceuticals

Client since 2014

Albireo Pharma, Inc.

Client since 2018

Alphora Research, Inc.

Client since 2014

Selecta Biosciences

Client since 2016

ANI Pharmaceuticals, Inc.

Client since 2012

Arcutis, Inc.

Client since 2019

Sunovion Pharmaceuticals, Inc.

Client since 2007

Bio Agri Mix

Client since 2014

Ironwood Pharmaceuticals

Client since 2015

MatTek Corporation

Client since 2015

Purdue Pharma, Inc.

Client since 2006

Azurity Pharmaceuticals, Inc.

Client since 2015

Theratechnologies, Inc.

Client since 2006

Pillar5 Pharma, Inc.

Client since 2009

ABcann Medicinals, Inc.

Client since 2018

Church and Dwight Canada

Client since 2016

Sterinova

Client since 2017

Ropack Pharma Solutions

Client since 2008

Genvion Corporation

Client since 2017

Vita Health Products Inc.

Client since 2004

Endoceutics, Inc.

Client since 2006

UNITY Biotechnology

Client since 2019

Morton Grove Pharmaceuticals

Client since 2013

NKMax America, Inc.

Client since 2019

Trillium Health Care Products

Client since 2015

 
 
Clients

THOUGHT LEADERSHIP

 

CONTACT US

Would you like more information about our services?

SALES INQUIRY

Click the chat box icon in the lower right corner to speak directly with someone at SOLABS! Alternatively, fill out the following form and we will get back to you within 24 hours. Or pick-up the phone and reach out a member of our sales department.

CUSTOMER SUPPORT

We offer unlimited Level II Support during business hours (8:00 - 18:00 EST). Authorized contacts can reach support via our support email or by phone at 1-877-322-1368 ext. 911.

1-877-322-1368 ext. 251

CUSTOMER SUPPORT SCHEDULE

Toll free number 1-877-322-1368 ext. 911
Schedule Mon-Fri 8:00 to 18:00 EST
United States, 945 Concord Street, Framingham, Massachusetts, 01701Canada, 777 Rue de la Commune O Suite 330, Montréal, Québec, H3C 1Y1

Automating Quality Operations
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SOLABS QM (Production Instance)

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KNOWLEDGE BASE

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